REAL-TIME CDP FOR ENTERPRISE BRANDS

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Relay42 gives marketers full control over their customer data and enables them to create real-time personalized touchpoints throughout the customer journey and across all paid and owned marketing channels.

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A CDP BUILT FOR MARKETING PERFORMANCE

Relay42 is a Customer Data Platform built to be usable by marketers without the need to employ experts, lean on IT resources, understand coding languages, or get tied up in data-wrangling tasks. With fast implementations and our proprietary first-party data programs, drag & drop functionality, and built-in journey orchestration engine, marketers can elevate their performance in an environment they’re familiar with.

JOURNEY ORCHESTRATION & CONNECTIVITY TO ANY CHANNEL

With Relay42’s built-in journey orchestration engine, marketers can point-and-click to integrate unified customer profiles to any channel (paid, owned, online or offline), and coordinate cross-channel, personalized experiences at huge scale! Think of it as air-traffic control over the entire customer experience, and allows the teams to stay working in the channel tools they already know and understand.

AI-POWERED PREDICTIONS FOR REAL-TIME DECISIONS

Relay42's Journey AI module provides the marketing team with ready-to-use prediction modules customized to their unique data sets. With Journey AI, marketing teams can analyze vast amounts of data, enabling them to comprehend customer behavior, optimize targeting, identify the next best channel and product, and ultimately boost conversions and revenue.

HIGHEST PRIVACY AND DATA SECURITY STANDARDS

From data pseudonymization to server-side tracking, client-side activation, adherence to data processing regulations, and the management of consent, Relay42 is known for delivering the highest levels of compliance for the way businesses manage their customer data. And with the sunsetting of third-party cookies, our partnership with Google’s Privacy Sandbox APIs, sophisticated connectivity to AdTech channels, and our real-time engine, it makes Relay42 the only CDP built for marketing performance in the Cookieless World.

ACCELERATED SUCCESS WITH IN-DEPTH EXPERTISE

To drive the highest possible impact, Relay42 customers can benefit from an accelerated three-month onboarding program, hundreds of proven industry-specific first-party data use cases, and the guidance of expert consultants. We’ll elevate your team to become certified experts in creating impactful personalized customer journeys, tackle privacy and the Cookieless World with confidence, and inject Journey AI into their marketing programs to reduce media waste and deliver the most relevant experiences that convert.

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How Levi's connected customer data across channels and increased their marketing effectiveness

How Levi's connected their online and offline customer data and created a single customer view across channels.

WHAT OUR CUSTOMERS SAY

"We were looking for a powerful solution to be able to interconnect our digital channels.... to our CRM. Relay42 fits perfectly in this, because what we wanted to achieve was to break down silos and implement an omnichannel strategy, so we could actually tell our story to the customer on the right channel at the right time.” Jad Naciri Customer Data Strategist | Air France

I was pleasantly surprised by the speed and effectiveness of the onboarding process and was very happy to work with such amazing team. We went from workshop to onboarding in just 8 weeks, in time for campaign launches in the first half of the year. Alice Yang Senior Global Digital Manager Paid Media at Levi’s READ CASE STUDY

"Proving efficiency and effectiveness is what we need to deliver against, and Relay42 has helped us to kind of build that and understand how we can start small and scale up. So, it’s been a really good learning journey for us, and we’ve not cracked it, but we continue to test and learn and that’s where Relay’s been really important.” Alison Hawkins Digital Media & Marketing Manager | Heineken

"I think that Relay42 is creating that link for us, especially in all the online bits, to make sure that on every touchpoint we can manage the customer journey that people are getting. We get insights out of it; we can improve our media, which saves us money and makes a better customer experience” Robert Vonk Manager of Online Marketing & Data | Mazda READ CASE STUDY

Before we started working with the Relay42 platform, we sent most of our offers in bulk, all at once and via a single channel. Now that we’re working with Relay42, we can send tailored messages, advice and offers every day, and ensure they arrive at the precise moment when our customers are interested in an energy service.” Maroue Khazai Lead Marketing Automation, NBA team | Eneco READ CASE STUDY

With Relay42 we can deliver on the promise of personalization at scale to become fully customer-centric. Personalization is the only way forward; and we see that our approach pays off. Compelling results confirm that we chose the right technology for our mission. Michiel Blonk VP Pricing & Revenue Management Europe READ CASE STUDY

We would like to consistently serve relevant communications to our customers in all communication channels. The Relay42 platform helps to orchestrate this and improve the customer experience of our website and increase the relevance of our content in advertising. Ron Schneider Head of Marketing & Sales READ CASE STUDY

When a contract expires, we don’t wait until it’s too late, but proactively offer a new contract. We then focus our resources on making a conversion happen, regardless of which channel the customer uses. Rob van den Berg Sr. Online Marketer READ CASE STUDY